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Customer Service

Shipping & Delivery
Shipping and Delivery is fulfilled by the Affiliate site and Delivery charge will vary with each Seller or Affiliate's Site. Sellers or Affiliate's Site will incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps them offset logistics costs. The delivery charge may be waived off by some Sellers and Affiliate's Site, if you shop with them for a minimum predefined value.

It is possible that the Seller or their courier partners have a holiday between the day you place your order and the date of delivery, which is based on the timelines shown on their product page. In this case, they can add a day to the estimated date. Some courier partners and Sellers do not work on Sundays and this is factored in to the delivery dates. Sellers generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays. Please read Affiliate Site's Shipping and Delivery policy carefully for more information, before buying your products online.

Estimated delivery time depends on the following factors:
• The Seller offering the product
• Product's availability with the Seller
• The destination to which you want the order shipped to and location of the Seller.

You have probably noticed varying estimated delivery times for sellers of the product you are interested in. Delivery times are influenced by product availability, geographic location of the Seller, your shipping destination and the Affiliate courier partner's time-to-deliver in your location.
As of now, Shepkart doesn't deliver any items.
Privacy & Security
When you use our Website, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.
In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website. We may automatically track certain information about you based upon your behavior on our Website. We use this information to do internal research on our users' demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.
We use data collection devices such as "cookies" on certain pages of the Website to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "cookie".
Please refer our privacy policy for more details.
Returns & Replacements
Returns are easy. You may request returns for most of the items you buy from our affiliate's site, except those that are explicitly identified as not returnable. For details of time frame for requesting returns please refer their returns policy. Contact the seller or affiliate site directly to initiate a return. You will receive details explaining the process, once you have initiated a return with them.
Ordering
Order and tracking will be cover by our affiliate site or seller form whom you are purchasing the product as per their policy only.
Payment, Pricing & Promotions
Payment, pricing and promotion offer will be displayed as content on this site. We displayed products payment, pricing and promotion offer to best of our knowledge but we are not responsible for the accuracy of the information. Please use the displayed information before buying your product. We recommend to read and surf all the information carefully before placing your order and by accepting their terms and condition provided by the seller or affiliate site.
Viewing Orders
You can view the product, their displayed picture and other details with user review on this site and plan your best buy accordingly.
Updating Account Information
You can update your information by logging to this site and you will receive user name and password where you can track your wish list and favorite item. If you are will to receive promotional email you can subscriber/unsubscribe for our newsletter according to your convenience.
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